PT-Helper Mobile App User Manual

PT-Helper is a physical therapy app for smartphones and tablets. It is designed to help the physical therapy patient keep track of and follow their prescribed exercises resulting in improved exercise compliance for quicker recovery.

Upon installing PT-Helper, press the Get Started button on the welcome screen to accept the terms-of-use for the app.

Home Exercise Program (HEP) Code

The PT-Helper mobile app is capable of synchronizing the patient’s assigned exercises from PT-Connect, a web-based exercise prescription service, through the use of a unique Home Exercise Program (HEP) code. If your therapist provided you with a HEP code, you can watch the “How To: HEP Code Tutorial” video below or follow the written steps below to enter your HEP code.

If you don’t have a HEP code, you can create your own home exercise program using PT-Helper Pro

Selecting  at the top right of the screen will send you to the Settings page.

Further selecting  will send you to a page where you can enter your HEP code provided to you by your therapist using PT-Connect.

Adding a valid HEP Code will result in your therapist’s company name and the therapist’s name being displayed as shown in the example below. Verify that you have entered the correct HEP code and your therapist’s name appears.

In addition, the Sync Results field will appear which provides you the ability to send exercise completion results back to your therapist. Information transmitted will include date, time, and exercise completed. The default configuration for Sync Results is ON. If you turn Sync Results OFF, no exercise completion data will be sent to your therapist.

Once a HEP Code has been successfully entered into PT-Helper, the therapist’s company logo (if provided), company name, and therapist’s name will be displayed on the home page of PT-Helper. See the example below.

To go to your prescribed exercises, select the company logo or company name. PT-Helper supports only one (1) HEP code at a time. If you want to be able to use multiple HEP codes, please download PT-Helper Pro which supports entering multiple HEP code for different injuries and multiple therapists.

Select your first exercise and press Start to begin your exercises.

Additional information on exercise parameters can be found here.


Adding Exercises to Favorites on PT-Helper Pro

If you don’t have a HEP Code provided to you by your therapist, you can select exercises from our library that match your prescribed exercises to create your own Favorite exercises. This provides you with the benefits of using PT-Helper Pro even though your therapist may not use PT-Connect. 

You can watch the How To video below or follow the written steps to select and add exercises to your Favorites.

From the home page, select A category list will appear. Select the category for the exercises that you are looking for. In the example below, Lower Back was selected.

You can scroll the pages up and down to view the complete list of available categories and exercises.

The exercise lists will include the exercise name and one or two icon images. Note that some exercises prescribed by your therapist may have different names than the same exercise within our library. It may be necessary to open the exercise to view the exercise details and check that the exercise is the same one as that prescribed to you.

When you have identified an exercise that you want, select the exercise. In the example below, the exercise Bridging was selected. For most exercises, you can slide the image left or right to view the motion sequence of the exercise. This can be seen in the left and center screenshots below.

You can also select to view the written description for the exercise as shown in the right most screenshot below.

Select  to add the exercise to your Favorites list. The exercise screen will be updated to reflect that it is now a part of your Favorite list.

Select  to view and set the exercise parameters to match that prescribed to you by your therapist. Make any required changes, then press Save. Additional information on exercise parameters can be found here.

Once you have added all of your recommended exercises to your Favorites, you can return to the Home page. Select  Exercises added to Favorites will be placed into their respective categories. Select the Exercise Category that you wish to complete. Select your first exercise and press Start to begin your exercises and follow the program that you created.

Exercise Parameters

Each exercise will have multiple pictures to illustrate how to perform the exercises. Sliding the exercise illustration left or right will present additional pictures depicting correct exercise form.

Shoulder Scaption Bil is used as an example below. It includes 3 illustrations, starting position, active (Hold) position and recovery position.

For dynamic exercises, the active (Hold) position is often used to represent the concentric contraction (muscle shortening) phase while the recovery position is used to represent the eccentric contraction (muscle lengthening) phase of an exercise.

Each exercise includes a written description which can be viewed by selecting In the Bridging exercise example below, the center screenshot displays the default Exercise Description. The right most screenshot shows the Exercise Description from within a HEP exercise which includes the PT Comments field that was added by the therapist.

Once an exercise is added to your Favorites, additional fields will appear below the Start button. Select to be able to modify the exercise parameters: Hold Time, Recovery Time, Rest Time, Weight, Repetitions, Sets, Sets per Day

The values to these fields can be changed by clicking on the value and then changing the value using the pop-up keypad.

  • Hold Time: For stretching exercises, this is the period of time you should hold the stretch. For dynamic exercises, this is often the period of time allocated towards the concentric contraction (muscle shortening) phase of the exercise.
  • Recovery Time: The period of time between Hold Times for each repetition. For dynamic exercises, this is often the period of time allocated towards the eccentric contraction (muscle lengthening) phase of the exercise.
  • Rest Time: The period of time between Sets of an exercise.
  • Weight: When appropriate, the weight that should be used with the exercise.
  • Repetitions: The number of repetitions for each set in the exercise.
  • Sets: The number of sets for each exercise.
  • Sets per Day: For exercises that are to be repeated multiple times in a day.

Resistance Band and Select Days of Activities have their own selection screens.

To begin an exercise, press Start. There will be a 3 second delay period (beeps each second) for you to get ready before the exercise begins. There are unique tones for the start of Hold, start of Rec, start of Rest and the end of an exercise to make it easy to follow along.

Throughout the exercise, you can pause the exercise at any time to rest or if you are interrupted during the exercise by pressing .

Create An Exercise

For the scenario where you are unable to locate an exercise in our library that matches one of your prescribed exercises, you can create your own exercise. From the home page, select

On the next page, select 

You will be able to complete the form to create an exercise as depicted in the screenshot on the right (below). You will not be able to add pictures to appear within the exercise but can create the necessary timing to help you complete your exercises.

Adding Pictures and Videos to Exercises

PT-Helper allows you to add pictures or videos taken on your mobile device to exercises within Favorites or a HEP program. These pictures and videos can be used to provide additional guidance to the patient on how to complete an exercise correctly. Therapists can use this feature to record a patient doing an exercise while they are providing verbal instructions and clues on how to do the exercise.

You can watch the “How To: Add a Picture/Video to an Exercise” video below or follow the written steps to add pictures and videos to your exercises.

Exercises within Favorites or a HEP program will have a camera symbol on the top left of the screen. Select  to enable the camera controls to take a picture or video. Pictures or videos will be attached to an exercise and will appear at the front of the images.


Alarm Clock Notification

PT-Helper also provides three simple alarm-clock-style notification to remind you to do your exercises. Select  at the top right hand corner of the screen.

Press Reminder 1 to set up your preferred reminder time. Set your preferred reminder time and press Save at the bottom of the page.

Quick Links

HEP Code – Home Exercise Program (HEP) code. How to enter your HEP code.

Adding Exercises to Favorite – adding exercises to your Favorites to create your own home exercise program.

Exercise Parameters – how to modify exercise parameters to match your prescribed exercises.

Create An Exercise – create your own exercise within the mobile app.

Adding Pictures and Videos to Exercises – add pictures and videos taken on your mobile device to exercises.

Alarm Clock Notification – set a reminder to do your exercises.